A Thinking System: Notes on Technology, Work and Human Change
My research explores the human side of technology, work and organisational change.
I am interested in how people experience new technologies, how they interpret change, and how organisations can support more thoughtful and human-centred forms of digital transformation. Rather than looking only at tools, systems or efficiency, my work asks what technology feels like from the perspective of the people expected to use it.
Current Research Focus
My current doctoral research examines how employees experience and make sense of Generative Artificial Intelligence adoption in organisational settings.
This work focuses on the human side of GenAI adoption. It asks how employees interpret GenAI, how they respond to it emotionally and practically, and how organisational history shapes the way new technologies are understood.
The study is especially interested in legacy organisational settings, where new technologies are introduced into workplaces that already have established routines, long-standing practices and particular ways of working.
Wider Research Interests
Beyond my current doctoral study, this platform explores wider questions about technology and human experience at work.
These include:
How do people make sense of new technologies?
Why do some technologies feel helpful while others feel stressful or disruptive?
How do organisational histories shape responses to change?
What does human-centred digital transformation really mean in practice?
How can research help organisations introduce technology in more thoughtful ways?
Key Ideas
Several ideas shape my thinking across this platform.
Sensemaking helps explain how people interpret change and give meaning to new experiences.
Technostress helps explain how digital technologies can create pressure, overload, uncertainty or anxiety.
Organisational imprinting helps explain how organisational history, routines and inherited ways of working shape present responses to change.
Human-centred transformation reminds us that technology adoption should be understood through people, not only through performance, productivity or efficiency.
Why This Matters
Technology is often discussed as if it is simply a tool. But in real workplaces, technology is also an experience. It can shape confidence, identity, learning, relationships, routines and the meaning people attach to their work.
The wider aim of this platform is to contribute to a more human-centred understanding of technology, work and organisational change by placing experience, interpretation and adaptation at the centre of the discussion.
A Thinking System 